Understanding Invoices

This page relates to page-based plans.

🔍 Looking for our legacy usage-based plan documentation? Click here.

Invoice Generation

The billing plan period ends on the last day of each month at 23:59:59 UTC. You'll be billed for a full month of usage.

If you switch between plans during the month, an invoice will be generated as soon as the change is made. For example, if you switched from Starter to Pro on the 15th of the month, an invoice with charges at the Starter rate would be generated for usage from the beginning of the month to the time you switched on the 15th. Your regular end-of-month invoice, at Pro rates, would be generated on the last day of the month.

How to Access Invoices

Invoices will be mailed to you as soon as they're generated. All of your invoices will also be available on the Plan Details page.

Understanding your Invoice

Invoice Header

Contains essential details such as the invoice number, issue date, due date, and payment terms. This section helps track the invoice and ensures timely payment.

Sender & Recipient Information

Lists the business issuing the invoice and the customer being billed. Includes names and addresses for clear identification.

Service Details & Charges

Provides a breakdown of billed services, including usage-based fees and prorated amounts. This section clarifies what the customer is being charged for.

Monthly Base Fee

This is the core subscription charge for the billing period, prorated based on the number of active days in the cycle.

Additional Pages Ingested

Represents the number of additional pages processed and stored in the system. If you remain under you alloted page count, this charge remains at $0.00.

Additional Retrievals

Covers the cost of additional queries. If you remain under your allotted query count, this charge remains at $0.00.

Additional Storage

Accounts for the additional storage used beyond the base amount. If you remain under your allotted storage, this charge remains at $0.00.

Additional Pages Extracted ("Iris")

Indicates the number additional pages extracted from the system. If you remain under your allotted page count, this charge remains at $0.00.

Additional Pipeline

An extra processing fee for additional pipeline usage beyond the base service. This is also prorated based on usage within the billing cycle.

Final Invoice Summary

Summarizes the total amount, payments made, and outstanding balance.